Helpcenter 🇺🇸
Here you will find the answers to frequently asked questions regarding your branchbob store🚀Getting Started 🚀
Shop Link in Bio - Setup Guide
Set up your store in minutes and sell successfully through your social media profile.
First Steps
Make your first sales today!
Payment & Shipping💰📫
Add pick-up address
Where can I enter the address where my customers can pick up their products?
Add Paypal Express
How do I add Paypal Express as a payment method?
Offering payment method cash on delivery
How can my customers pay with cash on delivery?
Products & Categories👕👖
Cutting product prices
How can I cut single prices and display the percentage of saving?
Categories & subcategories
Why and how do I have to create categories and subcategories?
Product images
Where can I upload product pictures and how can I choose a main image?
Marketing📊📲
Google Analytics
What exactly can I do with Google Analytics and how can I get connected?
Social media channels
How can I link my Facebook, Instagram or Pinterest Channel?
Integrating the Google Shopping Feed
How do I profit from this and how is it working?
Your store on the outside🎨🖥️
Creating a new page
Where and how can I create a blog or an About Us Page?
Shop preview
Where can I follow up the alterations I made in my shop?
Creating your cover page
Where can I add the logo, slogan, homepage text and cover page products?
Legal information👩🏼🎓⚖️
Enabling IT Rechtskanzlei for legal texts
How can I enable the interface with IT Rechtskanzlei
Legal pages
Which legal pages do I have to create and what should they contain?
Integrate legally compliant cookie notification from ''IT Rechtskanzlei''
How can I integrate the free cookie consent solution of the ''IT Rechtskanzlei'' into my shop?
Further settings and information⚙️📚
Open API
What will it be and when is it available?
Own domain
How can I use my own domain and which settings should be changed at my domain provider?
Reset password
What can I do if I forgot my password or if I want to change it?
Video tutorials 💻📼
Add order confirmation (video tutorial)
This article shows, how to add and edit the order confirmation to your branchbob online shop.
Add payment methods (video tutorial)
This article shows, how to add different payment methods to your branchbob online shop.
Change backend language (video tutorial)
This article shows how to change the backend language of your branchbob online shop.