Helpcenter 🇺🇸
Here you will find the answers to frequently asked questions regarding your branchbob store🚀Getting Started 🚀
Shop Link in Bio - Setup Guide
Set up your store in minutes and sell successfully through your social media profile.
First Steps
Make your first sales today!
Payment & Shipping💰📫
Add pick-up address
Where can I enter the address where my customers can pick up their products?
Add Paypal Express
How do I add Paypal Express as a payment method?
Offering payment method cash on delivery
How can my customers pay with cash on delivery?
Products & Categories👕👖
Product import via CSV file
How can I Import a bigger amount of products if I don't want to do it manually?
Cutting product prices
How can I cut single prices and display the percentage of saving?
Categories & subcategories
Why and how do I have to create categories and subcategories?
Marketing📊📲
Integrating the Google Shopping Feed
How do I profit from this and how is it working?
Marketing and search engine optimization
What should I fill in under meta title, meta description and google shopping category?
Edit SEO content of your shop: A guide to better visibility
When it comes to the success of an online shop, visibility in search engines plays a crucial role. Effective search engine optimization (SEO) is therefore an essential part of your marketing strategy. Learn how to edit the SEO data of your shop.
Your store on the outside🎨🖥️
Creating a new page
Where and how can I create a blog or an About Us Page?
Shop preview
Where can I follow up the alterations I made in my shop?
Creating your cover page
Where can I add the logo, slogan, homepage text and cover page products?
Legal information👩🏼🎓⚖️
Enabling IT Rechtskanzlei for legal texts
How can I enable the interface with IT Rechtskanzlei
Legal pages
Which legal pages do I have to create and what should they contain?
Integrate legally compliant cookie notification from ''IT Rechtskanzlei''
How can I integrate the free cookie consent solution of the ''IT Rechtskanzlei'' into my shop?
Further settings and information⚙️📚
Open API
What will it be and when is it available?
Own domain
How can I use my own domain and which settings should be changed at my domain provider?
Reset password
What can I do if I forgot my password or if I want to change it?
Video tutorials 💻📼
Add order confirmation (video tutorial)
This article shows, how to add and edit the order confirmation to your branchbob online shop.
Add payment methods (video tutorial)
This article shows, how to add different payment methods to your branchbob online shop.
Add slideshow (video tutorial)
This article shows, how to add a slideshow to your branchbob online shop.
Additional articles
Features & Pricing
Contains informations about the Free und Premium Plan.